Terms and Conditions for LeadSetter

Last Updated: December 2024

Welcome to LeadSetter!

These Terms of Service ("Terms") govern your use of our website and AI assistant automation services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

1. Description of Service

LeadSetter is an AI-powered platform that enables users to create, customize, and deploy automated assistants for customer interactions, appointment scheduling, and business automation. Our Service includes AI chatbots, third-party integrations (WhatsApp Business, Google Calendar, etc.), and related features.

2. Account Registration and Subscription

To use our Service, you must:
- Create an account with accurate information
- Choose a subscription plan that meets your needs
- Maintain the security of your account credentials
- Be at least 18 years old or have parental consent

3. Subscription Plans and Billing

- We offer multiple subscription tiers with different features and usage limits
- Subscription fees are billed monthly or annually as selected
- All charges are non-refundable except as required by law
- We may change pricing with 30 days' notice to existing subscribers
- Free trial periods may be offered at our discretion

4. Acceptable Use Policy

You agree NOT to use our Service to:
- Violate any laws or regulations
- Send spam, unsolicited messages, or engage in harassment
- Impersonate others or provide false information
- Interfere with or disrupt our Service or servers
- Use the Service for illegal activities or harmful content
- Attempt to reverse engineer or copy our technology
- Exceed usage limits or abuse our resources

5. AI Assistant and Content

- You are responsible for the content and behavior of your AI assistants
- We reserve the right to review and moderate assistant content
- You retain ownership of your uploaded content and training materials
- We may use aggregated, anonymized data to improve our Service
- You grant us license to process your data as necessary to provide the Service

6. Third-Party Integrations

- Integrations with WhatsApp, Google Calendar, and other services are subject to their respective terms
- You are responsible for maintaining valid accounts with integrated services
- We are not liable for issues arising from third-party service disruptions
- Some integrations may require additional permissions or approvals

7. Data and Privacy

We collect and process personal data as described in our Privacy Policy, including:
- Account information (name, email, payment details)
- Service usage data and analytics
- AI assistant conversations and interactions
- Integration data from connected services

For complete details, please review our Privacy Policy.

8. Intellectual Property

- We retain all rights to our platform, technology, and proprietary algorithms
- You retain rights to your original content and training materials
- Our Service is protected by copyright, trademark, and other intellectual property laws
- You may not copy, modify, or distribute our proprietary technology

9. Service Availability and Support

- We strive for high uptime but do not guarantee uninterrupted service
- Scheduled maintenance will be announced when possible
- Support is provided according to your subscription plan
- We reserve the right to modify or discontinue features with reasonable notice

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Our liability is limited to the amount you paid for the Service in the past 12 months
- We are not liable for indirect, consequential, or punitive damages
- We do not guarantee specific business outcomes or results
- You use the Service at your own risk

11. Termination

- You may cancel your subscription at any time
- We may suspend or terminate accounts for Terms violations
- Upon termination, you lose access to the Service and your data
- Data retention periods are specified in our Privacy Policy

12. Refund Policy

- No refunds are provided for subscription fees except as required by law
- Technical issues will be addressed through support rather than refunds
- Disputed charges should be reported within 30 days

13. Changes to Terms

- We may update these Terms periodically
- Material changes will be communicated via email or Service notifications
- Continued use of the Service constitutes acceptance of updated Terms
- You should review Terms regularly for changes

14. Governing Law and Disputes

- These Terms are governed by the laws of [Your Jurisdiction]
- Disputes will be resolved through binding arbitration when possible
- You waive rights to class action lawsuits except where prohibited by law

15. Miscellaneous

- These Terms constitute the entire agreement between you and LeadSetter
- If any provision is invalid, the remainder remains in effect
- We may assign our rights and obligations to affiliates or successors
- No waiver of any term is effective unless in writing

16. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@shipfa.st
Support: support@shipfa.st

For general inquiries, please visit our contact page or support center.

By using LeadSetter, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Thank you for choosing LeadSetter!